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Voicescape Compliance is designed to help social landlords and their compliance teams meet statutory property maintenance requirements. Our bespoke service automates the process of booking, confirming and rescheduling appointments with your tenants, preventing non-compliance as well as the cost of no-access visits.
With Voicescape Compliance, you’ll be able to ensure your tenants are informed of safety visits, such as annual gas and electrical checks, well before they happen. By getting it right the first time, you’ll build operational and cost efficiencies into your housing association.
Let’s face it: conducting manual outbound calls is both inefficient and resource-intensive. Contacting each of your tenants to book essential property maintenance and routine safety inspections requires considerable manpower. Voicescape Compliance makes it effortless. By completely automating these calls, you will reduce no-access visits and remain compliant. But that’s not all.
Here are just some of the other benefits of using Voicescape Compliance in your social housing association:
Voicescape Compliance recognises that some tenants are flexible and can accept a prescribed appointment while others would like a choice.
Once implemented, this highly configurable tenant engagement software automates calls to your customers, informing them of the date and time of their appointment. It then provides them with two options: confirm the appointment, or speak with an advisor to reschedule for a more suitable time.Get Started