Learning & Opinion Resources

Press release 10-05-2021 Voicescape, a software service communications business for social purpose organisations, has reported a record 40 per cent revenue growth over the last six…

As a social housing landlord with sheltered accommodation, it’s your job to support the residents who need it most. Tenant welfare checks are essential, but when…

Building sustainable tenancies is about far more than collecting with care. It means actively engaging with tenants and proactively seeking their feedback too. Only then can…

Kate McArdell-Broome, Head of Customer Operations at Johnnie Johnson Housing talks to Voicescape about resident communications during the pandemic. 2020 forced us all to relook at…

The Connected Tenancy study by Voicescape included a mix of quantitative and qualitative research of 500 social housing tenants. This included behavioural insight analysis to provide…

In recent years, we’ve seen more organisations begin to acknowledge the benefits of combining behavioural insights and data science in a number of industries - including…

It goes without saying that the ongoing events of 2020 have caused a level of uncertainty for the UK social housing sector. Approaches to rent collection,…

Onward Homes, a leading provider of over 35,000 affordable homes in the North West, has been awarded at the 2020 UK Business Tech Awards in recognition…

Rotherham Metropolitan Borough Council has appointed Voicescape to help boost its rent collections amongst current and former housing tenants.   The software business, which provides customer…